Customer Care

Shipping

Shipping Cost, Speed, and Carrier

Shipping Location Shipping Carrier Shipping Speed* Orders from $0.00 - $199.99 Orders from $200.00 - $499.99 Orders from $500.00 - $799.99
Australia Australia Post Express 1 to 5 Business Days $10.00 AUD Free** $50.00 AUD

 

Shipping Location Shipping Carrier Shipping Speed* Orders from $0.00 - $199.99 Orders from $200.00 - $549.99 Orders from $550.00 - $799.99
New Zealand DHL Express 1 to 4 Business Days $30.00 AUD $40.00 AUD $100.00 AUD
New Zealand DHL Standard 5 to 10 Business Days $12.00 AUD Free** $60.00 AUD

 

Shipping Location Shipping Carrier Shipping Speed* Orders from $0.00 - $199.99 Orders from $200.00 - $799.99
Asia*** DHL Express 3 to 8 Business Days $30.00 AUD $50.00 AUD

 

Shipping Location Shipping Carrier Shipping Speed* Orders from $0.00 - $199.99 Orders from $200.00 - $799.99
North America (including Central America & Caribbean)***  DHL Express 3 to 8 Business Days $40.00 AUD $60.00 AUD

 

Shipping Location Shipping Carrier Shipping Speed* Orders from $0.00 - $199.99 Orders from $200.00 - $799.99
Oceania***  DHL Express 3 to 8 Business Days $50.00 AUD $70.00 AUD

 

*Shipping Speed refers to the time it takes for your package to arrive once it has left our warehouse. Please note that there is a processing period of 0-5 business days from when your order is placed to when it is dispatched.

** To be eligible for free shipping your order subtotal must be valued between $200.00 & $499.99 for Australia & New Zealand after any applicable discounts and credits are applied.

***Asia includes Taiwan, the Philippines, Thailand, Japan, China, Hong Kong, Malaysia, Singapore, South Korea, Bangladesh, Bhutan, Brunei, Cambodia, India, Laos, Macao, Maldives, Mongolia, Myanmar (Burma), Nepal, Sri Lanka, Vietnam.

***North America (Central America & Caribbean) includes Mexico, Barbados, Belize, the Bahamas, Bermuda, Costa Rica, Dominica, the Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Panama, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Trinidad & Tobago, Nicaragua.

*** Oceania includes Christmas Island, the Cocos (Keeling) Islands, the Cook Islands, Fiji, Nauru, Niue, Norfolk Island, Kiribati, Papua New Guinea, the Pitcairn Islands, Tokelau, Tonga, Tuvalu, Samoa, Vanuatu, Solomon Islands.