Shipping information
Shipping info for Australian Orders
During this tricky time, Aus Post is experiencing a high volume and demand of online orders. This may affect the time frame of shipment for your parcel. We ask to please add 3 additional business days to our regular shipment time to accomodate for the potential of a delay in delivery. We apologise for any inconvenience and we promise we are working our absolute best to get your orders to you as quickly as possible.
All Australian orders are shipped via Express Australian Post so that we can get your order to you as soon as possible. We provide you with the ability to track your Kulani Kinis bikini on its journey. For orders with a value over $100 shipping will be FREE and sent with Australian Parcel Post.
A flat rate of $10 will apply to orders with a value under $100.
Once we have received your order and payment has been made, the order will be sent the following business day. Kulani Kinis will not assume responsibility for the theft or damage of a parcel once it has been sent. Should there be any issues with your parcel not arriving within the ordinary time frame described previously, please email us at info@kulanikinis.com. Orders may require a signature on delivery.
Shipping info for New Zealand & Japan Orders
During this tricky time, Aus Post is experiencing a high volume and demand of online orders. This may affect the time frame of shipment for your parcel. We ask to please add 3 additional business days to our regular shipment time to accomodate for the potential of a delay in delivery. We apologise for any inconvenience and we promise we are working our absolute best to get your orders to you as quickly as possible.
For orders with a value over $160 shipping will be FREE.
A flat rate of $17 will apply to orders with a value under $160 for NZ.
A flat rate of $25 will apply to orders with a value under $160 for Japan.
All international (New Zealand & Japan) orders are shipped via DHL Express or Australia Post. We provide you with the ability to track your Kulani Kinis bikini on its journey.
Once we have received your order and payment has been made, the order will be sent the following business day. International orders can take anywhere from 2-7 business days to arrive from date of dispatch (shipping time varies per destination). Kulani Kinis will not assume responsibility for the theft or damage of a parcel once it has been sent. Should there be any issues with your parcel not arriving within the ordinary time frame described previously, please email us at info@kulanikinis.com. Orders may require a signature on delivery.
Customs Duty & VAT
Please note customers may be required to pay sales tax, VAT, duty and/or customs charges on your purchase with Kulani Kinis. Please factor these into your purchase costs before submitting your order.
These are the responsibility of the customer and we suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Should you have any further questions for us relating to this please email us at info@kulanikinis.com.
If you experience any difficulties while entering your shipping address during checkout, please email info@kulanikinis.com with your name and full shipping address.
The shipping cost for orders is non refundable.
Can I Exchange or Return my Kulani Kinis items?
Yes! We have a return address in Sydney Australia. Please view our Exchange/Refund Policy for more information.
More info
